We take protecting your personal info seriously - no dark magic here, just honest transparency
Last Updated: November 5, 2025
Look, we get it - privacy policies aren't exactly thrilling reading material. But here at Mythral Forgeverse Resort & Spa, we believe you deserve to know exactly what happens with your personal information when you book a stay or browse our site.
This policy lays out the basics of how we collect, use, and protect your data. We're based in British Columbia, Canada, so we follow all the Canadian privacy laws (PIPEDA and all that jazz), plus we respect international regulations like GDPR for our friends visiting from overseas.
We're not gonna sell your email to some sketchy marketing list or share your credit card info with random third parties. Your trust means everything to us, and we take that responsibility seriously.
If you're under 18, please have a parent or guardian review this policy with you before providing any personal information. We don't knowingly collect data from minors without parental consent.
When you make a reservation or create an account, we'll ask for stuff like:
When you visit our website, we gather some technical data:
During your stay, we might collect:
We're not collecting data just for fun - here's what we actually do with it:
Obviously, we need your info to confirm reservations, process payments, and communicate details about your stay. Can't really run a hotel without that.
If you've told us you prefer a room on a higher floor or you're vegetarian, we'll remember that for next time. We want every visit to feel tailored to you.
With your consent, we'll send newsletters about special offers, events, or new experiences. You can opt out anytime - no hard feelings.
We analyze guest feedback and website usage to figure out what's working and what needs tweaking. All done with aggregated, anonymized data.
Sometimes we're legally required to keep records for tax purposes, prevent fraud, or comply with law enforcement requests. Not the fun part, but necessary.
We're pretty protective of your information, but there are a few situations where we need to share it:
We work with trusted third-party companies who help us run things smoothly:
These companies are contractually bound to keep your data secure and only use it for the specific services they provide.
If we're legally obligated - like responding to a court order or valid government request - we'll disclose information as required. We'll always verify the legitimacy of such requests first.
If the resort were ever sold or merged with another company (not planning on it, but who knows), your data would transfer to the new owners. They'd still be bound by this privacy policy though.
We absolutely do not sell your personal information to data brokers, marketers, or anyone else. Your data isn't a commodity to us - it's a trust.
You've got rights when it comes to your personal data. Here's what you can do:
Request a copy of what personal information we have on file for you.
If something's wrong or outdated, let us know and we'll fix it.
Ask us to delete your personal data (with some legal exceptions).
Limit how we use your information in certain circumstances.
Get your data in a machine-readable format to transfer elsewhere.
Unsubscribe from promotional emails anytime with one click.
Just reach out to us at reservations@mythralforgeverse.info or call (604) 555-2847. We'll respond within 30 days and verify your identity before processing any requests (gotta make sure we're talking to the right person).
If you're in the EU or other regions with specific privacy laws, you've got additional rights under GDPR or similar regulations. We'll honor those too.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website work better and remember your preferences.
These are necessary for the site to function. They handle stuff like keeping you logged in, maintaining your booking session, and ensuring secure transactions. Can't really turn these off without breaking things.
These help us understand how visitors use the site - which pages are popular, where people are getting stuck, load times, etc. All anonymous data that helps us make improvements.
Remember your language preference? Or that you prefer the dark mode interface? That's these cookies at work, making your experience more personalized.
Used to track you across websites and show relevant ads. We only use these with your explicit consent, and you can opt out anytime through our cookie settings.
Most browsers let you control cookies through settings. You can block or delete them, though some site features might not work properly if you do. Check your browser's help section for instructions.
We use services like Google Analytics and social media plugins, which set their own cookies. Their privacy policies apply to those - we don't control what they do, but we only work with reputable companies.
We use industry-standard encryption (SSL/TLS) for data transmission, secure servers for storage, and regular security audits. Our staff undergoes privacy training, and access to personal data is strictly limited to those who need it for their jobs.
That said, no system is 100% foolproof. We'll notify you promptly if there's ever a data breach affecting your information.
We keep your personal information only as long as needed. Booking records are typically retained for 7 years (tax requirements), while marketing data is kept until you ask us to delete it or unsubscribe.
Once we don't need your data anymore, we'll securely delete or anonymize it.
We're based in Canada, but some of our service providers might be located elsewhere. If your data leaves Canada, we ensure proper safeguards are in place through standard contractual clauses or other approved mechanisms.
We might update this policy occasionally to reflect new practices or legal requirements. Major changes will be announced via email or a prominent notice on our site. The "Last Updated" date at the top shows when the most recent revision happened.
If something's unclear or you've got privacy questions, don't hesitate to reach out. We'd rather answer your questions than have you wondering what's going on with your data.
Privacy Officer